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Nancy
ngarcie0323@gmail.com
318-674-0323
Pensacola, FL 32507
Regional Director of Therapy Operations
26 years experience W2
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Summary

Dynamic result-oriented leader with a strong track record of Clinical Leadership performance in Day to Day Management with 20+ years in healthcare industry whom is seeking the opportunity to work as part of a team to offer excellent management experience, clinical resources, strong customer service orientation and healthcare operations.

Experience

  • 20+ Years of Management Experience to inspire and motivate teamwork for achieving goals and influence valuable changes
  • Bachelor of Science in OT with 20+ years ‘in management experience in health industry with Critical reflective skills and clinical knowledge in specific patient populations.
  • 20 yrs Multi-site management from 1999 to 2016 as Clinician, Site Director, Area Manager and Regional Director of Therapy Operations.
  • Effective Leader with Supervising employees; 5 states and 27 Locations.
  • Effective in meeting set goals census development, 20+ working knowledge of competitors and marketplace, creating strategies for marketing and action plans to meet goals.
  • New program development such as Memory Care, Chronic Pain, Shoulder Rehab, etc..
  • Knowledge of Clinical Reasoning, decision-making, and action. professional accountability, self-directed, self-disciplined, self-monitored, and self-corrective
  • Census and revenue growth, as well as experience managing budgets, P&L, and controlling operational expenses.
  • Knowledgeable of operations of hospitals and clinical departments in the healthcare field.
  • Obtaining and negotiating new contracts and Customer Satisfaction.
  • Innovative leadership skills, liaison, and demonstrates extreme flexibility
  • Experienced with monthly assessments/ Audits and Staff education, responsible for completion of assurance, operations and compliance /staff training.
  • Annual budgets, salaries, responsible for growth of staff in region, program development; quality care, maintaining compliance to company policies and programs; development of clinical operations, continuous quality improvement and business development.
  • Manages the direct care activities at Medical facilities to ensure maximize effort for facility and resident care.
  • Maintains good customer relations at the facilities to ensure services provided to all customers meets or exceeds the customer’s expectations.

Experience
Education
Bachelor's in Professional Registration and Licensure
Louisiana State University Medical Center
Certifications
NBCOT certified
Skills
MS Excel
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