Preston
preston.bryan305@gmail.com
954-695-4114
Moultrie, GA 31788
Field Support/Customer Account Manager
13 years experience W2
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Summary

Highly talented, results-driven, and versatile professional with years of experience, skills, and ability as a field support/customer account manager, associate manager, floor manager, private tutor, site director, customer relation specialist, creative associate, digital writer, sales accountant. Adept in generating appropriate sales reports that include accurate forecasts and promote lead generation. Proficient in quotations and follow up on web requests. Collect missing pertinent information for order processing. Display an outstanding ability to plan, operate, multitask, organize, coordinate, and implement practices and procedures to bring significant improvements in processes towards the successful attainment of goals.

SKILLS

  • Great Communication Skills
  • Great Organization Skills
  • Sales & Lead Generation
  • Account Acquisition & Management
  • Information Maintenance
  • Negotiation Skills
  • Training & Supervision
  • Analytical Skills
  • Business Planning
  • Administrative Skills
  • Interpersonal Skills
  • Forecasting
  • Campaigns Creation
  • Customer Service
  • Computer Skills
  • Detail-Oriented
  • Critical Thinking
  • Risk Evaluation
  • Conflict Resolution
  • Sales Reports & Management
  • CRM Proficient
  • Regulatory Compliance
  • Business Development

EXPERTISE AND CORE COMPETENCIES

  • Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Coordination: Adjusting actions in relation to others' actions.
  • Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Management: Coordinating and guiding others to meet objectives and goals.
  • Monitoring: Monitoring/assessing performance of other individuals, or organizations to make improvements and take corrective action.
  • Multitasking: Juggle multiple tasks and responsibilities while remaining composed and meeting deadlines.
  • Relationship Management: Conflict resolution.

ABILITIES

  • Possesses a positive, energetic, and professional attitude
  • Achieving goals, creative/strategic thinking, and problem-solving
  • Demonstrated ability to work and perform at the highest standards in complex and demanding environments
  • Excellent ethics, hardworking, focus minded, and sound organizational ability

Experience
Education
Bachelor's in Operations Management
Florida Atlantic University 2017
Associate's in Arts
Broward College 2014
Skills
Customer Service
2021
6
Adobe Flash
2017
4
Entertainment
2017
4
Photography
2017
4
Project Management
2021
4
Sales
2021
4
Training
2021
4
Account Management
2022
3
CRM
2021
2
Tutoring
2018
2
Microsoft Excel
2019
1
MS Excel
2019
1
Salesforce
2021
1
Store Management
2014
1
Adobe Photoshop
2015
1
Business Development
2017
1
C-Level Management
2017
1
CEO
2017
1
Compliance
0
1
Data Profiling
0
1
Digital Writing
2015
1
Marketing
2017
1
Microsoft Office
0
1
Microsoft PowerPoint
0
1
Microsoft Word
0
1
MS Visio
0
1
Problem Solving
0
1
Regulatory Compliance
0
1
Social Media
2015
1
Sport
2017
1
Windows
0
1