Technical Support - Expert
Performing software, hardware, and network operations
Customer Service - Expert
Identifying and resolving common customer issues
Customer Focus & Orientation - Highly Proficient
Responding to customer situations with sensitivity
Full results: Highly Proficient
Technical Support: Customer Situations - Highly Proficient
Responding to technical support situations with sensitivity
Following Directions - Expert
Following multi-step instructions
Analyzing Data - Highly Proficient
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data
Written Communication - Expert
Best practices for writing, including grammar, style, clarity, and brevity
Logic & Critical Thinking - Expert
Using logic to solve problems
Cognitive Ability - Highly Proficient
Combining pieces of information to form general rules or conclusions
Transcribing text using a standard keyboard
Proofreading - Highly Proficient
Proofreading written texts
Indeed Assessments provides skills tests that are not indicative of a license or certification, or c
development in any professional field
