Terence
terencegen90@gmail.com
904-508-5705
9800 Touchton Rd
Apt # 437
904-508-5705
Jacksonville, FL 32246
Network Administrator
11 years experience W2
0
Recommendations
Average rating
207
Profile views
Summary

Experienced IT professional with a demonstrated history of working in the technology industry. Highly skilled in all facets of information technology including hardware, software, Azure cloud services, support, and network security. Confident, analytical troubleshooter with a passion for providing solutions to complex technical issues to resolve.

TOP SKILLS

  • Database Management
  • Network and Information Security
  • Computer Repair
  • Microsoft Office
  • Video Creation
  • SQL/MySQL
  • Client Care
  • Leadership
  • Cloud/SaaS Services
  • Customer Relationship Management (CRM)/ ITSM
  • Productivity Software
  • Telecomm
  • Technical Support
  • Customer Care
  • Configuration Network Design
  • Business Acumen
  • Routers/ Switches
  • Azure Cloud
  • AWS Cloud
  • Network Architecture
  • Technical Team Liaison
  • TCP/ IP
  • Authentication Tools
  • Installation/ Configuration
  • Active Directory/LDAP
  • Strategic Partnerships
  • LAN/WAN
  • Linux
  • MAC
  • Android

Experience
Education
Bachelor's in Information Technology Management
Florida State College at Jacksonville 2022
Certifications
Udemy C# Scripting Certificate: UC-662f2933-741b-4d54-bcb7-0ea61854ecde
Skills
Database Backups
2020
1
Apple
2016
1
Compliance
2017
1
Firmware
2020
1
ITSM
2020
1
Linux
2021
1
MS Active Directory
2021
1
MS Azure
2021
1
Network Administration
2021
1
ServiceNow
2020
1
System Administration
2020
1
Technical Support
2016
1
Sales
2009
1
Windows
2021
1
AWS
0
1
Customer Service
0
1
LAN
2018
1
LDAP
0
1
Malware
2018
1
Microsoft Excel
0
1
Microsoft Office
0
1
Microsoft PowerPoint
0
1
Microsoft Word
0
1
MySQL
0
1
Network Design
0
1
Network Security
0
1
Printers
2018
1
Project Management
0
1
Public Cloud
0
1
Routers
0
1
SaaS
0
1
Scala
2018
1
SQL
0
1
Switches
0
1
TCP/IP
0
1
VoIP
2018
1
WAN
0
1