• Performance- and results-driven IT Leader with 20+ years of IT experience. Manages products and projects that support business growth by deploying complex IT systems and software and performing systems management to produce sustainable, profitable results.
• As Digital Product Lead and Scrum Master for CVS Health deliver products that respond to corporate needs by improving user experience, streamlining prescription-related processes, and ensuring accuracy, reliability, and security.
• Proactively directs all phases of SDLC, leading multiple projects and cross-functional project teams with full responsibility for project scheduling, resource management and administration, process identification, issue resolution, risk assessment, quality inspection, and cost containment.
• Works across disciplines to identify features and priorities, create roadmaps, and manage engineering, production, and release. Thrives on complex problem-solving.
• Proficient in Agile / Scrum, Kanban, Waterfall, and hybrid project management methodologies, tools, processes, and models; excels at simplifying complex issues for non-technical audiences.

Signature Skills & Strengths

Leadership: IT Planning & Implementation | Software Development Lifecycle (SDLC) | Product Development, Budgeting & Scheduling | Cross-Functional Collaboration | Client Relations | Functional/Business Requirements | Issue Resolution | Data Migration | System Analysis & Design | IT Roadmaps | Business Process Optimization | Network Operations | Jira| Rally | CRM, Database & Cloud Solutions | Internal Collaboration | Troubleshooting | Coaching & Mentoring |Azure DevOps | Data Analytics & Reporting | ROI Analysis | Testing, QA, Rollout, Support | Disaster Recovery | Salesforce |Tableau

Technical: C++, Java, C#, and JavaScript ¾ Oracle, SQL Server, and SQLite Databases ¾ AngularJS ReactJS and HTML/CSS/JS/JQuery (Web Front-End Development) ¾ AS/400 Agile/Scrum Process, Web API/REST Web Service – Hadoop/R Programming