● 10+ years of experience providing Customer Service ● 7+ years of experience working in Medical industry ● Comfortable talking to customers / patients over the phone or in person. ● Licensed Medical Assistant and experience in HIPAA ● Familiar using Share Point ● Microsoft Office, Microsoft Word, Microsoft Excel, and Accurately Type 40+ wpm. Education: ●Dunedin High School, Dunedin, FL 34698, Graduated in 1999●ATA Career Education, Largo, FL, Graduated in 02/2011 – Medical Assistant Diploma● NCCT, Licensed Medical Assistant, in 02/2011. ▪ Currently, Annually attending Continuing Education Skills & Qualifications: ●Certified in standard First Aid and CPR ●Phlebotomy ●OSHA & HIPAA Compliant● EKG’s ●Positioning and Draping• Patient Vitals ●Patient Assisting ●Injections / Immunizations ●CLIA Waved Tests & Pulmonary Function Test ●Principles of Asepsis, Medical Asepsis, Surgical Asepsis• Sterile Environment Techniques, Infection Control Techniques ●Phlebotomy