Friendly and engaging team player with knowledge of Procurement and Customer Service. Detail oriented professional looking to gain more experience in Supply Chain. I am a multi-tasker who excels at deadlines and has a track record of inspiring great customer service and customer satisfaction. Experience carolina Diamond Design | Charlotte, NC Aug 2020

• Aug 2021 Procurement (Buyer / Office Manager ) Manage diamond, metal buys and documentation Ensure GR's are posted and all diamonds are accounted for during the time of procurement Monitor internal KPI's and report supplier performance, including quality standards, OTD and competitive pricing Customer invoices Manage customer service and external customer orders Manage Vendor relationship and production schedules regarding DX repair and defect production Manage contract review to ensure close out documentation and parameters are met: project close out Mass Markets | Charlotte, NC Jan 2021
• July 2021 Customer Service Associate
• Virtual Scheduling vaccine appointments Provided patients with CDC protocol Updated patients of compliance programs which resulted in a 99% metric