Paul Haynes Technical Writer / Banking / Mortgage haynes66@hotmail.com / 949-929-4822 Equipped with over 15 years of experience as a Technical Writer including: Banking, Mortgage, IT, Construction, Retail, Credit, and Insurance. Strongest attributes are forming lasting relationships and being reliable team player. Proficient with most features of Microsoft Office suite and a strong background in SQL used for many years in IT. ► Major Accomplishments:
- Recently at Wells Fargo: Wrote policies and procedures to document a project to consolidate and identify owners of subscriber codes. Performed detailed analysis using Excel, SAS and SQL. (Subscriber codes are used as evidence of permissible purpose when inquiring on customer credit information from Credit Reporting Agencies (e.g. Experian, Equifax)).
- At Bank of America: Proofed and updated 100+ documents in a 15 month period. Completed on time and within budget.
- Wrote 10 policies for short sale deed-in-lieu foreclosures and fraud prevention.
- Led brain storming sessions to create and amend policies for Bank of America.
- Wrote a Software Operating Manual for user distribution for Inglis computing.
- Maintained & wrote specifications for a credit upgrade for Experian Corporation. ► Value Propositions: Known for my ability to complete tasks on-time or ahead of schedule. Due to my planning skills, organizational skills, and time management skills, I am able to determine the schedule & work effort needed to accomplish the agreed upon goals. This skill has been key throughout my career. Passionate about my "Creative" nature. Due to my ability to express an idea that clearly enhances the understanding & knowledge of others, I am able to sustain my enthusiasm for my technical writing skills. I have always been the "Go-To" person at my companies. I am able to convey trust and confidence to achieve required results in a timely manner. Allow me to be your "Go-To" Technical Writer. "Creative Technical Writer Enhancing Knowledge"
