I am a top-performing and dedicated UX professional, credited with over 30 years of skilled performance as an innovator, leader, and designer of software, and a diligent advocate for both users and stakeholders, with experience across enterprise and consumer markets. My professional background spans numerous domains, including web, mobile, and television platforms, as well as technologies such as wearables, IoT, and voice UI. My expertise includes accessibility and ADA compliance. I am an exceptional facilitator of collaborative efforts through effective interpersonal skills and communication with team members, stakeholders, and clients while maintaining a hands-on approach through mock-ups and prototypes to establish a common vision of the user experience. I take pride in my creative problem solving, intuitive design solutions, and ability to quickly establish a clear understanding of complex business needs, technical capabilities, and user requirements. I am also passionate about coaching, mentoring, and facilitating team communications; from inspiring brainstorming sessions and exploring new ideas, to ensuring that all team members are happy in their work and maintaining a sold sense of project ownership. I’m a strong proponent of Agile, Lean UX, and Design Thinking methodologies.

Areas of Expertise

• UX Design & Architecture
• Talent Mgmt., Training & Mentoring
• Strategic Planning/Analysis
• Visual Design & Implementation
• Cross-Functional Collaboration
• Client/Stakeholder Management
• Agile and Waterfall Methodologies
• ADA Compliance
• Prototyping & Mockups
• Financial Technology
• Life Sciences
• Telecommunications
• Information Technology
• Mobile, Web, and TV

Selected Career Highlights

• Consistently lead successful UX design, architecture, and prototyping projects, maintaining an unblemished satisfaction record with diverse clients throughout a long consulting career.
• Recipient of a “Team Excellence Award” for my work at Wells Fargo. A quote regarding the improvements: “…A new team member was able to [perform specific business functions] after only 20 minutes of training. In the legacy system, it would have taken days to weeks for the team member to perform these duties…”
• Honored as a named inventor on two awarded U.S. patents, one provisional patent, and several international patents.
• Excellence in multicultural leadership reflected by the successful delivery of many client and R&D projects with team members spanning up to four time zones simultaneously in France, Germany, India, Denmark, Korea, Ukraine, and Taiwan, and usability testing and marketing efforts often focused on Asian and European markets.
• Delivered innovative, effective, and accessible solutions to complex projects such as a virtual assistant configuration tool for a leading financial institution, a genetics analysis application for a leading international pharmaceutical company, and a large-scale network configuration and administration tool for a major IT/Telco provider.
• Developed one of the first interactive prototypes for the TiVo iPad app.
• Provided strong leadership, management, and creative contributions in many capacities to numerous early education and learning products including games such as “Prince of Persia” and the award-winning early learning “Carmen Sandiego”, “Alien Tales”, “Living Books” and “Marty Mouse” edutainment products. Credits include Conceptualization, strategy, design, graphics, animation, writing, music/audio editing, and voice talent.
• Successful in the creative branding, design, implementation, and management of the Kona Premium Coffee Co. website; facilitating a program of customized labeling that directly lead to the venture becoming one of the most successful private coffee plantations in the state.
• Progressive career spans a prestigious client list including Wells Fargo, Samsung, Acer, TiVo, Hitachi, Crawford, UpWorks, Hewlett Packard, Cisco, Sony, Inktomi, Apple, 3Com, SBC, Microsoft, Nortel, MP3.com, Roche Pharmaceuticals, Rush Medical Center, Nalu Medical, Phillips and China Mobile.

Technical Proficiency includes Windows and Mac operating systems, design and prototyping for Windows, Android and Apple platforms, Axure RP, Adobe Creative Suite (Photoshop, Illustrator, XD, After-Effects, etc.), and other popular design/prototyping packages, Microsoft Office Suite, Confluence and JIRA,
Training includes Agile Scrum training and SAP’s “Leonardo” Design-Led Development (Design Thinking).