A senior technology and business executive specializing in increasing velocity and digital innovation for mid-sized e-commerce/omnichannel retail and consumer product companies. Passionate in enhancing the customer and associate experience via the creative application of technology and Lean business process enhancements.

• Adept at building a strong engaged culture aligned to mission and goals (64 eNPS) with low attrition (<10%)
• Strengths include unlocking efficiencies with tech, such as 12x labor productivity via warehouse automation
• Track record of increasing technology team productivity with 3x at Staples, 2x at Belk, and 84% at Covetrus

Led IT and software engineering and architecture teams for more than 16 years, including years of experience as Chief Technology Officer for SmartPak, the largest equine omnichannel retailer in the U.S.

Core Technical Skills:

• E-commerce platforms: Custom, SAP Hybris, BigCommerce, Salesforce Commerce Cloud (Demandware), IBM WebSphere Commerce, Magento, Blue Martini, ColdFusion
• Frameworks: MVC, .NET Core, jQuery, Ruby Rails, Spring Boot, Angular, React, Next.js, Vue, Ember, Node
• Languages: Python, PHP, Ruby, C#, Java, JavaScript, HTML, CSS, SQL
• Data: SQL Server, MySQL, NoSQL, Hadoop, MongoDB, Oracle, Db2, Redis, PostgreSQL, Customer Data Platform (CDP), Cockroach, Apache Kafka, Boomi, DataRobot, microservices
• CX and CRM: Medallia, Stella Connect, Hotjar, Session Cam, Acoustic, Emarsys, MailChimp, Salesforce Service Cloud, SugarCRM, Twilio, Power front, DirectTech, Bloomreach, SOLR, Bazaarvoice, Bizrate
• CMS: Contentful, WordPress, ScreenCloud, Kentico
• Monitoring: Dynatrace, Splunk, Paessler PRTG, SmartBear, Computer Associates Broadcom
• Analytics: Sisense, PowerBI, Tableau, SAS, Snowflake, Google Analytics
• Retail: Aptos, Microsoft RMS, Lightspeed ShopKeep
• Enterprise: Microsoft Office365, SAP S/4HANA, Fluent OMS, Manhattan, Sterling, i2, DSCO, Workday, SAP SuccessFactors, Reflektive, Microsoft Dynamics, Microsoft Dynamics GP (Great Plains), Oracle NetSuite, Hyperion, ADP, ADP WorkforceNow, Robotic Process Automation (RPA)
• Communications and Collaboration: Genesys, Avaya, 8x8, Zoom, Teams, SharePoint, Slack, Wrike, Skype
• Desktop Tech: Office, Excel, Word, PowerPoint, Visio, Lucid, Adobe, Smartsheet
• Development: Confluent, Jira, Visual Studio, Team City, Final Builder, Subversion, Git, Gitlab, WCF MSMQ, Kubernetes containers, Docker, Selenium, DefectDojo, Swift, Service Oriented Architecture
• Platforms: iOS, Android, Windows, Linux
• Security: Cisco, Crowdstrike, Sophos, Jamf, Netwrix, LogMeIn, KnowBe4, Prey, Solar Winds, Teamviewer, Qualys, Trustwave, Active Directory, Defender, Tanium
• Low/No-Code: Microsoft Power Apps, Quick Base
• Infrastructure: VMware vSphere, Cisco, Aruba, Palo Alto, PaaS, SaaS, IaaS
• Hosting platforms: Akamai CDN, AWS, Azure, Rackspace, Akamai, InstartLogic, Cloudflare
• Process: Scaled Agile Framework (SAFe), DevOps, Agile, Scrum, Kanban, Lean, SPC, Six Sigma, SOX, PCI