add photo
John
jgnorm@swbell.net
501-350-1095
126 Cherokee Drive
N Little Rock, AR 72113
CIO and CISO
20 years experience W2
0
Recommendations
Average rating
116
Profile views
Summary

C-level Technology/Engineering Executive/Entrepreneur with 25+ years of technology, technical operations, software/product development, strategic/data planning, data analytics, project management, information security, vendor management and leadership experience with several Fortune 500 companies, as well as two start-ups.

  • A critical thinker, problem solver, and transformational leader with a strong history of continuous improvement and innovation.
  • Has produced an extensive body of work that includes major technology initiatives for several Fortune 500 firms, as well as a few start-ups.
  • This includes a wide variety of significant impacts across a range of industries
  • from increasing new product revenue by 50% for a wireless carrier, to re-architecting and re-building the core data and signaling networks, post spin-off, for that same carrier. By selecting and launching the cloud-based technology approach for another employer, the most cost-effective and shortest time-to
  • market launch for a state-based marketplace in the U.S. (at the time of launch) was enabled. Likewise, in selecting the best technology for securing data from both inside and outside threats, a cybersecurity program was established, (from scratch) for yet another employer, closing over 150 major findings, thereby reducing risk and improving customer perceptions and regulatory compliance.
  • A solid track record of continuous process improvement has led to reductions in operational expenses, while a keen eye for ways to leverage technology and automation has maximized both human and financial capital, resulting in fantastic returns for his employers, including startups, small/mid-sized and large alike. Career Highlights:
  • Transformed the IT organization, as well as the enterprise, creating an Enterprise Project Management Office, Architecture/Security Office, Vendor Management Office and a Companywide Strategy and Project Governance initiative, along with creation of Business Intelligence and Planning functions for a major Dental Insurance Carrier in Arkansas. These functions were non-existent before arrival.
  • Developed and launched Arkansas' first state-based small business health insurance exchange (SHOP). The launch was on time, on budget, and completed in the shortest amount of time of any exchange in the United States at the time.
  • Successfully created and launched a full service employee payroll and benefits company.
  • Created and launched two Greenfield networks (IP data core/SS7) and two nationwide network operations centers (voice/data), resulting in the most significant network change in the history of the employer.
  • Saved in excess of $50 MM 2007
  • 2008 by directing the transformation of corporate Interexchange and Long Distance business to one of a highly leveraged wireless transport backbone.
  • Grew new product revenue by 50%, expanding a technology assessment and product development team from three people conducting limited scope trials to a multi-disciplined team of approximately 25 engineers.
  • Saved over $1MM though negotiating complex spin-off transition agreements for a major wireless carrier.
  • Successful in changing corporate approach on product development from fast-follower to market leader for a major US wireless carrier.
  • Transformed the IT organization, as well as the enterprise, creating an Enterprise Project Management Office, Architecture/Security Office, Vendor Management Office and a Companywide Strategy and Project Governance initiative, along with creation of Business Intelligence and Planning functions for a major Dental Insurance Carrier in Arkansas. These functions were non-existent before arrival.
  • Developed and launched Arkansas' first state-based small business health insurance exchange (SHOP). The launch was on time, on budget, and completed in the shortest amount of time of any exchange in the United States at the time.
  • Successfully created and launched a full service employee payroll and benefits company.
  • Created and launched two Greenfield networks (IP data core/SS7) and two nationwide network operations centers (voice/data), resulting in the most significant network change in the history of the employer.
  • Saved in excess of $50 MM 2007
  • 2008 by directing the transformation of corporate Interexchange and Long Distance business to one of a highly leveraged wireless transport backbone.
  • Grew new product revenue by 50%, expanding a technology assessment and product development team from three people conducting limited scope trials to a multi-disciplined team of approximately 25 engineers.
  • Saved over $1MM though negotiating complex spin-off transition agreements for a major wireless carrier.
  • Successful in changing corporate approach on product development from fast-follower to market leader for a major US wireless carrier.

Experience
Education
University of Arkansas at Little Rock
Mechanical Engineering
Arkansas Tech University
Skills
Project Management
2021
9
Application Development
2021
4
Business Intelligence
2021
4
CIO
2021
4
Data Center
2021
4
Disaster Recovery
2021
4
Risk Management
2021
4
Budget Management
2017
3
C-Level Management
2017
3
Program Management
2017
3
Contract Negotiations
2016
2
COO
2016
2
Vendor Management
2016
2
CEO
2017
1
Fiber Optics
2017
1
Program Management
2017
1
Telecommunications
2017
1
Process Improvement
0
1