Tracy
TracySullivanHall@GMail.com
727-644-4404
St Petersburg, FL 33784
COO, Director of Client Services / MGRM (Managing Member)
34 years experience W2
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Summary

Over 25+ years of experience in Customer & Client Relations - infectious enthusiasm for gaining knowledge, gifted in sales and public relations, goal-orientated team player. Extensive background in the following: client development, contract negotiations, meeting and exceeding sales expectations, margins, & goals. In addition, I have vast experience in negotiating wages and salaries, establishing compensation levels, interviewing, screening, and hiring candidates, conducting new employee orientations, acting as a liaison between employees and clients, resolving grievances and disputes, assisting in benefits planning and design and administering staff benefits, assessing current training and documentation needs, developing and implementing training programs, providing ongoing staff development. Looking for a position to apply my Client Relations and Sales expertise where I can expand my base of knowledge and new and emerging industries.

Awards of Special Recognition & Technical Skills:

Healthcare Traveler Magazine’s Recruiter of the Year 2003, 2005, 2006, 2009,2011, 2012 & 2015 (This program was stopped in 2015), Top Sales Growth Coordinator 1999 & 2000 Team Staff Rx, and Last but not Least 5 Tomes Employee of The Month at Home Depot, INC.

Working Knowledge of the Following Software and Hardware Platforms:

All aspects of Widows and Widows Products, All Mac Platforms since 2004, Adobe Reader/Writer, Hardware: varying experience with the following technologies: upgrading, installation, configuring, troubleshooting, removal of hardware and software operating systems and MANY, MANY specialized & proprietary software programs specific to the industries.

Reading and Full Understanding of Property Surveys, Permitting, and great working relationships with Government agencies (I learned a great deal about these things with my recently deceased Husband as we bought and sold property throughout the US) as well as acquiring properties for MedSource and our Travelers as Corporate Housing and Air B&B.

Experience
Education
Bachelor's in Science
St. Petersburg College 1996
Skills
Human Resource
2022
24
Recruiting
2022
24
Sourcing
2022
24
Advertising
2022
20
Billing
2022
20
COO
2022
20
Marketing
2022
20
Project Management
2022
20
Quality Assurance
2022
20
Sales
1998
5
MS Visio
2001
3
Project Assistant
2001
3
Staffing
2001
3
Account Management
0
1
Animal Healthcare
0
1
Applicant Tracking Systems
0
1
Clinical Research
0
1
Contract Negotiations
0
1
CRM
0
1
Customer Service
0
1
Documentation
0
1
Hospitals
0
1
Information Technology
0
1
Medical Devices
0
1
Medical Imaging
0
1
Microsoft Office
0
1
Onboarding
0
1
Permitting
0
1
Problem Solving
0
1
Radiology information system
0
1
Strategic Planning
0
1
Team Build
0
1
Training
0
1