Joanna
joannamicco@gmail.com
805-216-5186
Saint Augustine, FL 32092
19 years experience W2
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Summary

Systems Engineer with over 14 years of experience supporting servers and users. Experienced with collaboration tools, e-mail administration, remote support systems, scripting, and incident response. collaboration tools, e-mail administration, remote support systems, scripting, and incident response.

Experience
Education
Certifications
Microsoft Certified Professional (MCP) and Microsoft Certified Technology Specialist (MCTS), CompTIA
Certified Associate - Data Center Virtualization
Skills
Compliance
2013
6
MS SharePoint
2018
5
Database Backups
2011
4
Linux
2011
4
Oracle
2011
4
Firewall
2013
2
Utilization Review
2013
2
Windows
2018
1
ACLS
2015
1
AWS
0
1
BaSH
0
1
Diagnostics
0
1
DNS
0
1
ITIL
0
1
Kickstart
0
1
LDAP
0
1
Mac OS
0
1
Microsoft Exchange
0
1
Microsoft Office
0
1
NAS
0
1
Network Administration
0
1
OpenStack
0
1
Project Management
2021
1
Puppet
0
1
Rabbitmq
0
1
RAID
0
1
SAN
0
1
Sharepoint Server
0
1
SOX
0
1
SSH
0
1
System Analysis
2021
1
Virtualization
0
1
VLAN
0
1
VMWare
0
1
Windows 7
0
1
Windows Server
0
1
Wireless
0
1
Wordpress
0
1
WSUS
0
1