Seasoned Business Analyst offering 19 years of Banking and Payment industry success. Expert on business and systems requirements, Agile Frameworks such as SAFe, Kanban and Lean, including user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making. Seeking an opportunity to transform company practices into fresh, cost-effective solutions leading to more efficient operations. Experienced and continued interest using SQL and SAS across various data sources and environments.
Skills
- Issue Management and Resolution
- KPI Dashboards & Scorecards
- Software Knowledge (FDR, NICE, SharePoint)
- Requirements Gathering & Analysis
- Analytical/Problem Solving Skills
- Communication Skills (written and verbal)
- Risk Management
- Organizational and Time Management Skills
- Project Management
- Microsoft Office Suite
