& TRAININGS: Scrum Alliance - Certified Scrum Master (CSM)
Scaled Agile, Inc - Certified SAFe 5.0
Ascendix Consulting, Comunilife (Dallas, TX)
Successfully coached several teams to be self-managed and cross-functional by encouraging cross - tr
Facilitate scrum meetings including Sprint Planning, Daily Scrum and Sprint Reviews enabling teams t
Support the Product Owner in creating product concepts that include story mapping, backlog managemen
Daily use of Jira/Azure to effectively track impediments against user stories, implement workflow to
Foster team discussion and decision making to identify impediments and minimize risk which aid in te
Organize and facilitate story-writing/slicing/estimation workshops with all the teams within the org
Create and facilitate community of practice (COP) to promote collaboration of scrum masters across o
Offer training and development opportunities for cross-functional teams and management resulting in
Work with Product Owners, onshore and offshore scrum teams during Covid-19 via Zoom to create user s
Promote continuous improvement while increasing the productivity of the scrum team and support coach
Assist with internal and external communication for the team and improving transparency
Urban Pathways (New York, NY)
Created and led teams across multiple departments to ensure forecasted objectives were met and overa
Managed all documentation and drafted weekly project communication reports
Increased customer satisfaction by creating solutions for product enhancement
Evaluated risk, developed network recovery and backup processes
Assessed and purchased new and replacement hardware
Tested, troubleshooted, and adjusted information systems to operate effectively
Acted as a liaison between areas within IT Services to coordinate technology projects requiring comm
Maintained detailed documentation for all customers
Analyzed, troubleshoot and evaluated technology issues
Monitored hardware, software and system performance metrics
