Nelson
perezn2@gmail.com
954-882-3807
Saint Johns, FL 32259
International Remote IT Change Manager
36 years experience W2
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Average rating
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Summary

IT Project and Program Management Change Management and Oversight Strategic Planning and Implementation Continuous Process Improvement Vendor and Partner Relations Cross-functional Team Communication Information Technology Infrastructure Operations and Project Delegation Program Development and Management Multi-Project Leadership PMO Frameworks Management Risk Assessment and Mitigation Issue Analysis and Resolution Reporting and Documentation Quality Assurance and Control Training and Development Cost Containment and Mitigation Performance Management

Experience
Education
Bachelor's in Business Administration
Pace University
Certifications
Intro to ServiceNow
LinkedIn, 2022
ITIL 4
AXELOS, 2022
Skills
Project Management
2022
29
Soft Skills
2023
22
Compliance
2022
18
Program Management
2006
18
MS Visio
2022
15
Sales
2013
14
Auditing
2022
13
Change Management
2022
13
Vendor Management
2022
13
Audit
2000
10
Data Center
2013
10
Stakeholder Engagement
2022
9
Telecommunications
2013
8
Budget Management
2015
7
Quality Assurance
2011
7
Analysis
2021
6
Assessment
2021
6
Billing
2021
6
Employ
2021
6
JIRA
2021
6
Marketing
2021
6
Provisioning
2021
6
Retention
2021
6
Software
2021
6
Account Management
2013
4
CRM
2013
4
Incident Management
2011
3
Logistics
2011
3
Microsoft Excel
2011
3
Actor
2013
2
Disaster Recovery
2015
2
MPLS
2013
2
PMO
2015
2
Timeline
2013
2
Performance Management
0
1
Process Improvement
0
1
Program Management
0
1
Strategic Planning
0
1
Languages
Spanish, Intermediate