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Swapna
Swapna_Dighe@Hotmail.com
717-608-4981
Harrisburg, PA 17177
Director of Applications, Reports and planning strategy
29 years experience W2
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Summary

  • Total 22+ years of IT experience and 15+ years in IT Management role.
  • 10+ years of experience as a Program Manager, delivery leader.
  • Experience in HealthCare IT, Inpatient and outpatient hospital business, banking, finance, retail and marketing industries.
  • Managed Customer Success, Support, and Marketing Teams.
  • Provided leadership for the products and services by effectively responding to, tracking, prioritizing, and resolving issues impacting clients.
  • Proven track record of managing timelines, release process and delivery
  • Responsible for overall digital services strategy and product/services execution roadmap for the organization.
  • Managed programs with technologies such as e-commerce, BI and ETL applications.
  • Very strong in delivering programs/projects by motivating the teams and relationship building.
  • Strong Problem-solving, data analysis, technical analysis and business analysis skills.
  • Strong Experience in Business Intelligence, Issue resolution and web solutions.
  • Quick learner that rapidly adapts to emerging technologies.

Experience
Education
Bachelor's in Computer Science and Engineering
not provided 1997
Skills
Project Management
2022
10
Data Warehousing
2022
9
Agile Methodology
2022
5
Continuous Integration
2022
5
CRM
2022
5
Devops
2022
5
eCommerce Strategies
2022
5
MS Visio
2022
5
Triage
2012
4
Product Management
2008
1
Requirements Gathering
2008
1
System Requirements
2008
1
Business Intelligence
0
1
Program Management
0
1