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Chris
CPittser@mosaicitconsulting.com
317-468-3685
Nashville, IN 47448
Integrations Specialist
19 years experience W2
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Summary

  • Worked on ADDM deployments, TPL Application Modeling on a large scale, CMDB consulting, Service Impact Modeling.
  • Created diagnostics utilities for NCR POS terminals based off of Windows XP Embedded OS.
  • Created Microsoft Access Database to help coordinate and track end-user moves. In addition, this database included a great deal of Visual Basic code to help enforce a high level of quality control.
  • Created Microsoft Access Database to keep track of asset information by embedding Visual Basic code to mine real time data from client PC's attached to the network.
  • Produced a creative a work schedule that satisfied a demanding workload, while respecting the personal needs of all the technicians.
  • Positively fostered a merger between two separate departments to resolve manpower and workload issues.
  • Resolved Agency-Wide issues with mission critical 16-Bit Legacy applications running under Windows XP.

Experience
Education
High School Diploma in High School Diploma
Eastern Hancock High School
Attended in Computer Science
Indiana University
Certifications
ITIL v3 Foundation
BMC AR System Administrator
BMC Atrium CMDB Administrator
BMC ADDM
Top Secret Security Clearance (Currently
CompTIA A+ Certification
CompTIA Network+ Certification
MCP – Windows XP (70-210)
Lexmark Optra-T and Optra-S Laser Printer Certification
DELL DCSE Certification
Skills
BMC Discovery
2022
14
CMDB
2022
14
Asset Management
2021
11
ITSM
2022
11
Regulatory Reporting
2022
11
Box
2021
9
Energy
2021
9
Reconciliation
2021
9
Training
2021
9
BMC Remedy
2013
6
Desktops
2003
1
Laptops
2003
1
VPN
2005
1
Data Mining
2009
1
MS Access
2009
1
Technical Support
2012
1
VB.NET
2009
1
.NET
2007
1
Basic
0
1
Data Migration
2007
1
Diagnostics
0
1
Firewall
2007
1
LAN
2007
1
MS Project
2006
1
NCR
0
1
Project Assistant
2006
1
Project Management
2006
1
Quality Control
0
1
Switches
2007
1
Troubleshooting
2007
1
Visual Basic
0
1
WAN
2007
1
Windows
0
1
Windows XP
0
1