• Top performer, maintaining a high level of accuracy and consistently exceeding goals. 
  
• An impact-oriented, compassionate healthcare leader with 25+ years of diverse experience in a highly competitive and diligently regulated industry. Hands-on professional with an empathetic approach to the population served, and advocates for the employees needed to deliver high-quality care. Progressive out-of-the-box thinker committed to advancing the capacity and capability of a progressive healthcare system. Socratic, collaborative approach: define objectives, welcome input, and factor in data and insights. Passionate about working with people – building cross-functional relationships, fostering sufficiency, guiding implementation process, and supporting teams to succeed and sustain changes that improve healthcare outcomes and enhance customer experience.

Skills

• HEDIS, Data Presentation, Project Management, Quality Improvements, Program Development
• Solid understanding of auditing standards and procedures, laws, rules, and regulations.
• Exceptional at identifying loopholes and recommending risk awareness measures.
• ICD coding, Nursing, ICD-9/ICD-10, Case Management, Coding, Clinical Documentation, Medical Terminology, Process Improvement, Healthcare Operations, Quality Control, Auditing, Patient Outcomes, Analysis of Clinical & Financial Data, Strategy Planning
  
• Technical skills: Tableau, Excel, SSRS, and Teradata

Recommendations

• "Christine was a nurse in my unit and often the Charge Nurse. She has a special ability to connect with people and I have seen her assist with de-escalation in emergencies. If we ever needed help on the unit, she was there. She always could be relied on. In a workplace situation, she was a team player and always offered help on the floor and aside from her assigned duties.” Gina T., Heartland Behavioral Healthcare
• "Christine is a team player and works very well with Clinical Managers as we often had interactions in many situations with upper management. She has a strong knowledge of HEDIS measure requirements and disease management.” Lisa A.F., RN, BSN, Humana
  

License: Practical Nursing License, 2000, Wayne County Career Center