Hermann
oforiah@hotmail.com
703-678-6358
Columbus, OH 43085
IT Specialist Engineer
17 years experience W2
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Summary

Over 6 years of IT experience with a track record and knowledge of providing custom solutions within the ServiceNow Platform. This includes but is not limited to ITSM, PPM, ITOM, HRSD, Portal, and Asset modules. I use a variety of system tools to make things work based on requirements. I script custom behaviors using JavaScript when necessary. I have a track record of success in completing projects across various modules based on Agile Development and Traditional Project Management Methodologies. I keep up with trends in the tech world by taking my personal development seriously.

Experience
Education
Bachelor's in Multimedia
DeVry University, 2011 - 2014
Attended in Architecture
KNUST, 2003 - 2005
Certifications
IBM Maximo Asset Management 7.5 Fundamentals
IBM, 2015
IBM Certified Deployment Professional - Maximo Asset Management V7.5
IBM, 2014
ServiceNow Fundamentals Simulator
ServiceNow, 2020
ServiceNow Fundamentals
ServiceNow, 2020
Certified System Administrator
ServiceNow, 2021
Certified Implementation Specialist-Software Asset Management
ServiceNow, 2022
Certified Implementation Specialist- Hardware Asset Management
ServiceNow, 2022
Skills
Agile Methodology
2023
14
CMDB
2023
14
Database Upgrades
2023
14
ITAM
2023
14
ITOM
2023
14
ITSM
2023
14
JavaScript
2023
14
JIRA
2023
14
LDAP
2023
14
Presentation
2023
14
Regulatory Reporting
2023
14
SAP
2023
14
ServiceNow
2023
14
Spectrum
2023
14
Traditional
2023
14
Training
2023
14
Adobe Illustrator
0
1
Adobe Photoshop
0
1
Asset Management
0
1
Banking
0
1
Computer Animation
0
1
ITIL
0
1
Maximo
0
1
Microsoft Excel
0
1
Project Management
0
1