A functional Business Analyst with years of diligent professional and hands-on experience, eliciting, analyzing, documenting, and fulfilling complex functional and business requirements through interviews and JAD sessions. Expert in managing multiple projects simultaneously while executing project deliverables that meet the highest client satisfaction. Skilled in business requirements development, SQL and Python programming, Agile Methodology, Project Management, issue resolution, and customer service/relationship. Thrives in an environment that embraces change, welcomes curiosity, and is driven by solutions.

Core & Technical Skills

• Agile/Waterfall/ SDLC / Scrum
• SQL & Python
• Clear Communication
• Relationship Building
• Negotiation
• User Story Creation/ Epics
• Time management
• Manual Testing
• Problem Solving
• Agile and waterfall methodology
• Presentation
• Cross-functional
• MS Office Suite
• Slack
• Technical Documentation
• Backlog Grooming
• Research
• Gap Analysis
• Stakeholder Management
• Confluence, Jira, Visio, Lucidchart, Snaggit
• Process Flow Diagrams / Swim lanes