* CERTIFICATIONS Aspiring Linux Sysadmin with exemplary customer service skills, interpersonal skills, and telephone etiquette. Adept in serving as a centralized point of contact by interfacing with customers via phone, chat, email, and other request mechanisms. Well versed in walking end user through diagnostic procedures to identify, confirm, and resolve or determine source of error. 06/2016 CompTIA A + certified 05/2017 CompTIA Network + certified 03/2018 CompTIA Security + certified