AWS Solution Architect - Associate
AWS System Operations Administrator
Partner Cloud Operations Engineer at Mission Cloud
Deploy, troubleshoot and administer AWS services for a dedicated enterprise customer (i.e EC2, IAM,
Route53, ELB, S3, EFS/FSx, Transfer Family, Storage Gateway, ACM etc.)
Support customer's infrastructure and system operations (server provisioning, ssl certificate genera
establishing secure data transmission for clinical data, support private hybrid network, etc.)
Create monitoring and alerting for AWS infrastructure using Dynatrace including resource monitoring
GxP environments and synthentic alerts for websites and certificates
Document error triaging and standard operating procedures using ServiceNow
Research and provide solutions for escalated production issues with no known solutions for Apiture's
Analyze logs to trace issues, record relevant details and recreate platform issues
