Strategic, multifaceted, and performance-focused professional, with wide-ranging experience in project and program management; continuous process improvement; business development; and healthcare administration. Equipped with a background in medical operations, performance measurement systems, and patient safety. Effective at implementing key initiatives and leading various teams to effectively achieve company goals. Armed with excellent communication and interpersonal skills in building positive relationships with patients, staff, and all levels of professionals. Proficient with Microsoft Office applications (Excel, Visio, PowerPoint, Word, and Access).
Areas of expertise:
- Lean Six Sigma Black Belt Certification
- Project Management
- Quality Assurance
- Data Analysis
- Regulatory Compliance
- Strategic Planning and Implementation
- Staff Leadership and Team Building
- Coaching and Mentoring
Professional Development:
- Certification: Lean Six Sigma Black Belt Certification, The Performance Management Grou, 2015
- Trainings:
- Advanced Lean Training, Virginia Mason Institute, 2014
- Academy for Excellence in Healthcare, Ohio State University, 2018
- Succession Leadership Development Program, 2018