Certified and solutions-oriented professional with 15+ years of experience overseeing and enforcing processes, procedures, and controls in the asset lifecycle. Demonstrated expertise in spearheading engagement and involvement of stakeholders, directing the implementation of efficient processes, and optimizing utilization of licensed software assets. Skilled in orchestrating the disposal of hardware assets from multiple sites and efficiently managing maintenance agreements for hardware and software maintenance. Proven success in facilitating communication, coordinating efforts, and guiding team members to ensure successful software asset management. Adept at ensuring the accuracy of IT Asset Management repository data and promptly addressing deficiencies. Instrumental in implementing effective tracking and analysis systems for software assets.
Technical Proficiencies
Platform: ServiceNow, System Center Service Manager (SCSM) Cireson, SharePoint
Tools/Software: Software Asset Management, Incident Management, Procurement, Microsoft Access, Microsoft Office Suite, Microsoft Outlook, Microsoft Teams