- Highly experienced mobile device management (MDM) specialist with over 18 years of experience in the IT industry. Skilled in managing large-scale deployments, configuring and troubleshooting complex network infrastructure, and implementing security policies to ensure secure access to company resources
- Proficient in various mobile device management (MDM) solutions, including AirWatch, Xenmobile, Intune, and Google MDM. Experience managing over 95,000 mobile devices across multiple operating systems.
- Previous role at Ascension and Walgreens, - Responsible for implementing and managing an MDM solution that centrally managed all devices, including their configuration, security, and applications. Also developed and implemented a mobile device security policy that protected the company's data from unauthorized access.
- Successfully implemented an MDM solution that reduced the number of security risks.
Developed and implemented a mobile device security policy that was compliant with industry standards.
Successfully resolved over 10,000 mobile device support tickets.
- Member of Walgreens's Enterprise Mobile Management group, managing Workspace One (Airwatch) for 75 thousand devices.
- Part of the Enterprise Mobile Management team, managing Workspace One (Airwatch), End Point Management (Xenmobile), and Google MDM system, for over 20,000 corporate mobile devices
TECHNICAL SKILLS
● Workspace One, Airwatch, Xenmobile, Intune, Android, iOS, Google MDM system. Apple Business Manager, Stage Now, Windows 10, Mobile Management, Desktop Support, Marimba, WinBatch, Training Documentation, Office 365, Client Relation, Ticketing Systems, Teamwork, Product Support, United States Navy