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Robert
robertboswelljr@gmail.com
334-538-4337
Glen Burnie, MD 21060
Mobility Engineer
12 years experience W2
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Summary

Mobile Device Management

  • Served as a Subject Matter Expert (SME) for devices, skilled at diagnosing device malfunctions and implementing solutions.
  • Generate high-level product & ecosystem requirements for optimized revenue.
  • Served as an internal/external subject expert on (related) Industry and Market trends, Device OEM Business & Technology Trajectory, and Consumer Usage trends.
  • Developed, wrote, and implemented standard operating procedures for all mobile device processes. Managed relationships with mobile devices and related vendors and negotiated pricing for new orders. Technical Leadership
  • Lead a cross-functional and cross-organizational team on the execution of the short-term and long-term business plans for various companies' Vision in Mobile Devices.
  • Build executive-level relationships across multiple accounts while providing strategy on how to manage products that lead to the client's success.

Experience
Education
Attended in Cybersecurity
Prince George's Community College
Certifications
EDUCATION
Cisco Certified Network Associate (CCNA)
Microsoft Office Suite Certificate
Microsoft Desktop Support Certificate Windows 7 Certificate
Salesforce Administrator
Microsoft Security, Compliance, and Identity Fundamentals
Microsoft Azure Fundamentals
Skills
Database Upgrades
2021
1
Mobile Devices
0
1
MS Active Directory
2021
1
PowerShell
2021
1
Project Management
2021
1
SDLC
2014
1
System Analysis
2014
1