Experienced Software Asset Management Professional with a proven track record in efficiently managing software assets and licensing agreements. Skilled in resolving ServiceNow tickets promptly, collaborating with stakeholders, and maintaining accurate documentation. Proficient in facilitating smooth asset transfers and proactive software renewal processes. Demonstrated expertise in leveraging Flexera to optimize licenses, standardize naming conventions, and ensure compliance with regulations. Extensive background in IT network management, troubleshooting, and security protocols, complemented by ongoing professional development.