Performance driven Executive with history of success pioneering high-growth strategic initiatives across global corporate environments executing key business and technology strategies that drive revenue, increase service-delivery capacity, and ensure customer satisfaction. Noted mentor adept at employee productivity and development, leading international program teams to deliver multimillion-dollar programs under tight deadlines. Leverages extensive technical-management experience to quickly analyze established processes, develop new programs, and identify successful roadmaps for implementation. Articulate, results-oriented leader with business acumen vital to communicating change-management initiatives to internal and external partners. Pioneer of new technologies, able to boast design and implementation of premier baggage-tracking product that quickly gained industry dominance. Contributor to industry leading aircraft satellite communications technology. Holds Master of Business Administration degree in International Business. Areas of Expertise Strategic Planning

• Agile Product Development & Management
• Global Operations
• Service Management Global Program Management
• Release Management
• Software Development
• Software Quality Assurance
• Systems Integration Vendor Relations
• Operations Management
• Business Transformation
• Cost Reduction
• Process Improvement Strategic Planning
• Agile Product Development & Management
• Global Operations
• Service Management Global Program Management
• Release Management
• Software Development
• Software Quality Assurance
• Systems Integration Vendor Relations
• Operations Management
• Business Transformation
• Cost Reduction
• Process Improvement