Brandaisia Oxendine is a healthcare professional with strong administrative and clinical support experience, currently serving as a Prior Authorization Specialist at Cigna. She has a solid background in patient coordination, insurance verification, and medical documentation, with additional hands-on experience as a Certified Nursing Assistant in both acute and long-term care settings. Brandaisia demonstrates proficiency in electronic health record systems, ICD-9/10 coding, and HIPAA compliance, and brings excellent communication and customer service skills from both clinical and remote environments. While her experience is strongest in prior authorization and care coordination, she shows strong potential to transition into a Utilization Management Coordinator role with guidance on payer systems and UM-specific processes.