Candidate Responsibilities

This position is process driven and will require a high amount of critical thinking and problem/puzzle solving. Candidates should have a strong Microsoft background, previous desktop support type positions/experience, command line experience, and have a high aptitude for learning and growth within a role.

Typical Day

Triaging malware on remote Microsoft desktops and other operating systems, troubleshooting, and partially work on tickets.

Technical Skills

Desired experience with one or more of the following: PowerShell and WMIC (Windows Management Instrumentation Command-line) command experience, and/or batch scripting experience.

At least 5 years experience troubleshooting Operating Systems, demonstrate thorough understanding of OS administration tools, and able to efficiently use command line interfaces in OS administration.

A Microsoft background, desktop support experience, command line experience, IT Security background, seven or more years progressively responsible IT job-related experiences.

Soft Skills

Critical thinking and problem/puzzle solving. High aptitude for learning and growth.