Senior IT Systems Engineers are responsible for monitoring, installation, configuration, administration, troubleshooting and maintenance of technology solutions. Senior IT Systems Engineer’s provide technical support and troubleshoot problems and perform scripting/programming to ensure stable and efficient operation of technology solutions. Senior IT Systems Engineers drive and implement automation enhancements and process improvement efforts, are assigned to multiple complex systems/applications. They lead initiatives, oversee work results, provide training and serve as a technical resource for other Systems Engineers.

• Performs installation, monitoring, testing, configuration, migration, maintenance and troubleshooting of assigned technology
• Leads development of policies, plans and schedules
• Manages system/application environment and ongoing operations
• Ensures that the technologies are updated with current, stable, and compliant architecture and applications that meet enterprise standards
• Researches, designs, implements and tests of technology solutions
• Proactively monitors and reports performance utilization of assigned technologies
• Troubleshoots software and/or hardware issues/failures
• Resolves alerts and perform remediation activities
• Manages problem or escalated tickets and tasks and out of cycle requests from systems/software owners
• Collects and presents data for reporting and planning
• Determines best tactical and/or long-term solution, formulate, implement and maintain solutions
• Determines migration and upgrade impacts and diagnose/resolve complex technology/application errors
• Leads workgroups and initiatives with IT and business area partners
• Determines best course of action for meeting business needs and provides consultative expertise to customers on how to best use systems/infrastructure capabilities
• Key participant in capacity planning, design and implementation of technical project management related to systems administration
• May provide input into infrastructure architecture designs
• Drive and implement process and automation improvements
• Proactively monitors and identifies broader, more complex issues across multiple, integrated, connecting technologies and communicate as appropriate
• Writes programming/scripting
• Develops processes and procedures related to systems/application administration
• May participate in Disaster Recovery planning and exercises
• Contributes input into infrastructure architecture and ensures infrastructure architecture is implemented as intended. Ensures execution and alignment to architectural standards and blueprints.
• Assists in training and mentoring staff
• Performs on-call activities as needed for the environment and technologies
• Leads initiatives, oversee work results, provide training and serve as a technical resource for other Systems Engineers

Requirements:

Required:

• 7 or more years demonstrated proficiency and experience in design, implementation, monitoring and troubleshooting technical infrastructure or development
• Extensive working knowledge of multiple technologies and their interfaces and integration.
• Competent working in one or more environments highly integrated with an operating system.
• Experience implementing and administering/managing technical solutions in major, large-scale system implementations
• High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy.
• Ability to manage tasks independently and take ownership of responsibilities
• Ability to learn from mistakes and apply constructive feedback to improve performance
• Ability to adapt to a rapidly changing environment
• Proven leadership abilities including effective knowledge sharing, conflict resolution, facilitation of open discussions, fairness and displaying appropriate levels of assertiveness.
• Ability to communicate highly complex technical information clearly and articulately for all levels and audiences.
• Bachelor’s degree in an IT related field or equivalent work experience
• 3 or more years of experience installing, configuring, tuning and troubleshooting RedHat OpenShift in an enterprise environment.
• 3 or more years of experience working with Kubernetes and Docker.
• 2 or more years of experience using Jenkins and Gitlab.
• Experience reading and writing JSON documents and YAML files.
• 5 or more years of experience administering node.js or J2EE applications.

Preferred:

· Experience with Redis, WebSphere, Tomcat, and Drupal environments.