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Systems Engineers are responsible for monitoring, installation, configuration, administration, troubleshooting and maintenance of technology solutions. IT Systems Engineers provide technical support, troubleshoot problem and perform scripting/programming to ensure stable and efficient operation of technology solutions.
Essential Job Functions:
• Performs installation, monitoring, testing, configuration, migration, maintenance and troubleshooting of assigned technology
• Manages system/application environment and ongoing operations
• Ensures that the technologies are updated with current, stable, and compliant architecture and applications that meet enterprise standards
• Researches, designs, implements and tests technology solutions
• Proactively monitors and reports performance and utilization of assigned technologies
• Troubleshoots software and/or hardware issues/failures
• Resolves alerts and performs remediation activities
• Manages problem or escalated tickets and tasks and out of cycle requests from systems/software owners
• Collects and presents data for reporting and planning
• Assists with developing tactical strategies, processes and procedures related to systems/application administration
• Determines migration and upgrade impacts and diagnose/resolve complex technology/application errors
• Collaborates with IT and business area partners on work groups and initiatives
• Determines best course of action for meeting business needs
• May provide input into infrastructure architecture designs
• Writes programming/scripting
• May participate in Disaster Recovery planning and exercises
• Ensures execution and alignment to architectural standards and blueprints.
• May contribute input to infrastructure architecture
• Performs on-call activities as needed for the environment and technologies
Minimum Job Requirements
• 2 or more years demonstrated proficiency and experience in design, implementation, monitoring and troubleshooting technology.
• Bachelor’s degree in an IT related field or equivalent work experience
• Extensive working knowledge of multiple technologies and their interfaces and integration
• Competent working in one or more environments highly integrated with an operating system.
• Extensive experience implementing and administering/managing technical solutions in major, large-scale system implementations
• High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy.
• Ability to manage tasks independently and take ownership of responsibilities
• Ability to learn from mistakes and apply constructive feedback to improve performance
• Ability to communicate technical information clearly and articulately
• Ability to adapt to a rapidly changing environment
Required Job Specific Skills:
• 2 years managing and supporting vSphere 5.x and 6.x
• Previous work experience as a VMWare or Systems Engineer supporting a large enterprise.
• Knowledge and understanding of HCI and SDS platforms
• Experience with HP DL, BL, SY and Apollo hardware platforms.
• Experience with Cisco UCS hardware platforms a plus
• Experience with Dell XC hardware platforms a plus
• Strong knowledge of network routing, switching and firewall policies, protocols and standards
• Strong PowerCLI scripting experience a plus
• Solid understanding of VMWare based best practices
• Evaluates current procedures and processes for accomplishing department objectives and continuously develop and implement improved practices.
• Responsible for proper escalation, communications, and management of production system problems
• Contact vendors for problem and incident resolution.