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Splunk Systems Engineer
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Information Technology company
ContractContract to Permanent
Information Technology company
Jacksonville, FL ( Map it )
Jacksonville, FL
ContractContract to Permanent

IT Systems Engineers are responsible for monitoring, installation, configuration, administration, troubleshooting and maintenance of technology solutions. IT Systems Engineers provide technical support, troubleshoot problem and perform scripting/programming to ensure stable and efficient operation of technology solutions.


Essential Functions:

• Performs installation, monitoring, testing, configuration, migration, maintenance and troubleshooting of assigned technology

• Manages system/application environment and ongoing operations

• Ensures that the technologies are updated with current, stable, and compliant architecture and applications that meet enterprise standards

• Researches, designs, implements and tests technology solutions

• Proactively monitors and reports performance and utilization of assigned technologies

• Troubleshoots software and/or hardware issues/failures

• Resolves alerts and performs remediation activities

• Manages problem or escalated tickets and tasks and out of cycle requests from systems/software owners

• Assists with developing tactical strategies, processes and procedures related to systems/application administration

• Determines migration and upgrade impacts and diagnose/resolve complex technology/application errors

• Collaborates with IT and business area partners on work groups and initiatives

• Determines best course of action for meeting business needs

• Writes programming/scripting

• Ensures execution and alignment to architectural standards and blueprints.

• May contribute input to infrastructure architecture

• Performs on-call activities as needed for the environment and technologies

Minimum Job Requirements:

·          Must have experience with installing Splunk forwarders and building Splunk dashboards 
·          Extensive knowledge of a distributed Splunk installation; indexers, forwarders, search heads, clusters.
·          Strong knowledge of Splunk search language.
·          Ability to troubleshoot Splunk performance issues in both a Windows and Linux environment.
·          Working knowledge of LAN/WAN equipment and related services
·          Working knowledge of SAN and NAS storage technologies.
·          Experience with networking, server, application and web technologies
·          Support Splunk on Linux, Windows on both physical and virtualized platforms
·          Solid understanding of logging technologies (HEC, syslog, Windows, and UNIX native logging)
·          Familiar with Splunk architecture and best practices
·          Ideally would possess strong presentation skills and be able to communicate clearly and professionally to emails, and when submitting reports. 
·          Need to be organized and analytical, and be able to document processes and procedures
·          Strong experience administering and monitoring enterprise operating systems, including Linux and Windows servers 
·          Programming and development skills in at least some of following: Python, Perl, PowerShell, shell scripting, regular expressions (REGEX required)

Preferred:
•        5+ years relevant experience in supporting software products to IT organizations
•        Bachelor of Arts degree in Computer Science or a related discipline is preferred but not required
•        Strong written and verbal communication skills.
•        Splunk certifications are a plus, but not required
•        Experience and familiarity with IT management products and services
•        Experience with networking, server, application and web technologies
•        Experience with premium Splunk Apps, like ITSI and ES
 

Skills
Skill Proficiency Years Experience Percent Used
Splunk
1 - 3100%
Systems Engineering
1 - 3100%
Linux
1 - 375%
Scripting
1 - 375%
Shell Scripts
1 - 375%
UNIX
1 - 375%
LAN
1 - 350%
NAS
1 - 350%
SAN
1 - 350%
Technical Support
3 - 650%
WAN
Any50%
Perl
Any25%
PowerShell
Any25%
Python
Any25%
Windows Server
Any25%
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