Job duties include but are not limited to the following:

Accountable for the daily oversight and execution of the end to end Dental, Life and Vision ancillary operational processes for the following:
• New Sales
• Renewals
• Maintenance
• Group Rate/Structural Changes
• Monitor Small Group Ancillary Mailbox
• Manage Inventory
• Reporting
• Identify system issues and coordinate with IT to resolve
• Communicate with internal and external business partners and vendors by phone and email to resolve process issues

Job Requirements:

• High school diploma or equivalent
• Two or more years’ experience in a production role
• Basic PC Skills (Word, Adobe, Outlook…etc.)
• Problem solving and research skills
• Ability to adapt to a fast paced and continually changing environment
• Ability to prioritize workloads and timeframe effectively

Business Specific Criteria (Preferred Skills):

• 1-2 years of experience with ancillary products and operations: dental, vision, life, short-term disability and long-term disability
• Knowledge of internal systems (Siebel SellPoint, RBMS)