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Customer Experience Analyst
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Information Technology company
ContractContract to Permanent
Information Technology company
Jacksonville, FL ( Map it )
Jacksonville, FL
ContractContract to Permanent

This role will support the Customer Experience Organization. The ideal candidate will have the ability to support a foundational infrastructure initiative that has a heavy digital emphasis, requires data and analytics, and integration into marketing capabilities.

Skills being sought = Customer Experience Background (CCXP), Product Management Experience, Digital Product Development Experience, and exposure to marketing tools and solutions.

Analysts analyze data and document their results and recommendations in order to solve problems, provide information needed to make business decisions and make recommendations for continuous improvement. Incumbents develop, administer and enhance tools and systems that manage Company information. Analysts typically prepare for their role by either achieving a post-secondary degree in a specific field, obtaining certification, or by on-the-job training and work experience. Incumbents may directly manage a small number of direct reports; the primary function of the role is applying analytical knowledge and skills as an exempt-level individual contributor.Comments for Suppliers:This role will support the Customer Experience Organization. The ideal candidate will have the ability to support a foundational infrastructure initiative that has a heavy digital emphasis, requires data and analytics, and integration into marketing capabilities.

Skills being sought = Customer Experience Background (CCXP), Product Management Experience, Digital Product Development Experience, and exposure to marketing tools and solutions.

Skills
Skill Proficiency Years Experience Percent Used
Analysis
1 - 3100%
CX
1 - 375%
Product Management
1 - 375%
Analytics
1 - 350%
Continuous Improvement
1 - 350%
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