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Process Improvement Analyst
Information Technology company
ContractContract to Permanent
Information Technology company
Jacksonville, FL ( Map it )
No permanent US residency required
W-2 only
Jacksonville, FL
ContractContract to Permanent
This posting is no longer accepting new applicants


Responsible for leading, facilitating, analysis, development and improvement of business processes. This role will utilize analytical knowledge and skills to prepare a variety of studies and forecasts of business conditions and trends, draw relevant conclusions and provide recommendations to the organization. In addition, this position will lead and/or participate as part of a core team in a variety of projects, initiatives, programs and workgroups.

Key Responsibilities include the following: 

  • Document Current Process and Controls - Workflow, Data Collection (metrics, materials, performance, quality, production, staffing, and reporting), and Risk Assessment
  • Business process root cause analysis
  • Document future state service blue print
  • Facilitate Gap analysis
  • Future State process maps
  • Document Process Re-Engineering flow document
  • Facilitate and Develop Risk Mitigation Plan
  • Document and Monitor Risk and Control plan
  • Develop requirements for Controls Dashboard

Managers are seeking candidates who have demonstrated experience to drive process improvements with measurable outcomes.

Skill Proficiency Years Experience Percent Used
Business Analysis
1 - 3100%
Process Improvement
1 - 3100%
1 - 375%
Business Process Monitor
Gap Analysis
1 - 350%
Risk Assessment
1 - 350%
Root Cause Analysis
1 - 350%
Position Recruiter
Amber Hovey