Job description

Responsible for analyzing business needs to identify and propose solutions for business problems. Typically defines business requirements in the context of information technology capabilities and develops detailed design specifications. Assists in the assessment and documentation of business opportunities, benefits, risks, and success factors of potential applications; Assists in eliciting and clearly defining and documenting, Customer needs and associated requirements; Analyzes a variety of work processes and associated document and information flows; monitor the development and maintenance of business systems using a systems methodology; Identifies problems or business opportunities for new projects.

• Minimum of 10 years professional experience as a Business Analyst
• Senior resource with business process analysis experience in an IT organization
• Experience in gap and lean assessment using lean/six-sigma methodology
• Strong analysis, facilitation, communication, presentation, and documentation skills
• Experience in process mapping
• Experience building KPI and metric monitoring abilities into processes
• Experience architecting process changes to remedy gaps and obtain efficiencies
• Experience implementing process improvement changes in an organization, including making recommendations at a management level
• Ability to manage multiple priorities and work streams in parallel
• Tools experience: MS Office Suite, including Visio, SharePoint

Experience:

• Business Analysis: 10 years (Preferred)
• Process Improvement: 5 years (Preferred)
• Analysis Skills: 8 years (Preferred)
• Microsoft Office: 5 years (Preferred)

Qualification

• Bachelor’s degree from an accredited institution
• Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)