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Clinical Support Analyst
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Information Technology company
Contract
Information Technology company
Jacksonville, FL ( Map it )
No permanent US residency required
W-2 only
Jacksonville, FL
Contract
This posting is no longer accepting new applicants

Job duties include but are not limited to the following:

  • Call center position supporting BCBSF's Pre Service Medical Review Team
  • Assist providers with the entry and update of requests for medical clearances
  • Research, coordinate and resolve inquiries and claims exceptions
  • Coordinate with other Provider Service areas to identify formal education opportunities
  • Identify, document and monitor process improvements
  • Moderate to heavy keying required

Requirements:

  • 1 year Call Center/Insurance experience.
  • Preferred:  Understand Medical Terminology and Medicare experience.
  • Must:  Healthcare and Call Center experience.  Basic Microsoft knowledge.  
  • Education:  HS Diploma.
Skills
Skill Proficiency Years Experience Percent Used
Call Center
Any100%
Microsoft Excel
Any75%
Microsoft Word
Any75%
CTMS
Any50%
Medical Claims
Any50%
Medicare
Any50%
Process Improvement
Any50%
CDISC
Any25%
EMR
Any25%
Position Recruiter
Luda Melanich
luda@cloudteam.com
813-868-3833