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Win10 Desktop Support/Service Desk Specialist
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Information Technology company
ContractContract to Permanent
Information Technology company
New York, NY ( Map it )
No permanent US residency required
W-2 only
New York, NY
ContractContract to Permanent
This posting is no longer accepting new applicants

Description:

Desktop Support / Service Desk Specialist Works across a broad range of technologies and liaises across multiple areas of the business to support incidents, problems and requests. Responsible for answering IT requests via phone, email, live chat or instant messgae, explaining solutions in technical and nontechnical terms

Job description:

  • At least 2 years prior experience with migrating Windows 7 to Windows 10. 
  • Desktop support experience (5 years). 
  • MUST BE Experienced with imaging, PC deployment, and Windows 10 migration/upgrades. 
  • Experience with Systems Center Configuration Management (SCCM), specifically around desktop deployment. 
  • Strong technical troubleshooting and analytical skills.
  • Experience with endpoint encryption software (BitLocker). 
  • Strong understanding of network protocols/services and network infrastructure. 
  • Knowledge of Microsoft Office ProPlus deployment.
  • Ability to work independently. 
Skills
Skill Proficiency Years Experience Percent Used
Desktop Support
3 - 6100%
Windows
Any100%
Bitlocker Encryption
Any75%
desktop migrations
Any75%
Microsoft Office
Any75%
MS SCCM
Any75%
Configuration Management
Any50%
Database Upgrades
Any50%
Windows 7
Any50%
Agile Methodology
Any25%
MS MDT
Any25%
Position Recruiter
Dino Lango
Technical Recruiter
dino@cloudteam.com
813-517-9520