Serves as a contracted sales representative for the Blue Cross Blue Shield Federal
Employee Program through Florida Blue.
- This role serves as a secondary contact for federal agency personnel, members, and
prospective members in an assigned territory during Open Season. This role may also
be requested to work during Public Service Recognition Week in May.
- Works to secure new members and retain current membership. Responsible for creating
and maintaining strong client relationships with agency contacts essential to
organization’s success in membership growth and customer satisfaction.
- Possesses strong communications skills to engage customers, answer insurance
questions, and educate federal employees on BCBS FEP Plans.
Duties
- Attend Open Season enrollment events including: Agency Benefit Officers (ABO)
Seminars, National Active and Retired Federal Employees (NARFE) meetings, health
and wellness fairs, retirement briefings, agency visits/ drop offs, and other federal
events.
- Responsible for completing Open Season enrollment activities as assigned by the
Account Manager. Requires pre-planning and schedule management.
- Assists with customer questions, concerns, or requests. Relays needs to the appropriate
individual or department within the company.
- Conducts presentations to member groups, retirees, and other designated parties to
promote Plan benefits and services. Completes call reports for each activity.
- Prepares and submits time sheets, call reports, and expense reports on a weekly basis
during Open Season.