Required skills
Excellent Knowledge of at least one cloud platform (AWS, Azure, GCP)
Good hands-on knowledge of Configuration Management and Deployment tools like – Puppet, Ansible, Chef, Terraform etc
Proficient in scripting, and Git and Git workflows
Experience in developing Continuous Integration/ Continuous Delivery pipelines (CI/ CD)
Automating and orchestrating workloads across multiple public cloud providers
Automation experience with atleast one configuration / deployment management system such as Google Deployment Manager, Terraform, Chef (directly or via AWS OpsWorks), Puppet, Ansible, AWS cloud formation, Salt or other such tools
Experience working at-least one of the following languages: Node.js, Python, PHP, Ruby and Java. Proficient with git and git workflows
Proficient in leveraging CI and CD tools to automate testing and deployment. Experience working in Agile, fast-paced, Devops environment

Behavior
First point of contact for handling customer issues, providing guidance and recommendations to increase efficiency and reduce customer incidents
Support internal and external customers on multiple platforms
Work with customers and other teams to troubleshoot customer environments to increase user satisfaction
Develop tooling and process to drive and improve customer experience, create playbooks