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Business Analyst (Process Improvement)
1039 views
Information Technology company
ContractContract to Permanent
Information Technology company
Jacksonville, FL ( Map it )
No permanent US residency required
W-2 only
Jacksonville, FL
ContractContract to Permanent
This posting is no longer accepting new applicants

Essential functions:

  • Process Improvement
    • Identify, develop, recommend, implement and monitor processes, procedures, products, system enhancements and/or program improvements.
    • Provide education and training on changes, updates, and/or improvements for guidelines, processes and/or procedures to staff and management.
    • Research and Analyses
    • Research, analyze and report data used to meet all timeliness measures, ensure compliance, manage inventories and reflect monthly/quarterly/annual activities, measure programs, products, or system efficiencies.
    • Project/Program Management
    • Serve as subject matter expert on projects or workgroups for gathering, data analysis, trends and ad hoc reporting.
    • Lead or participate in cross-functional projects, initiatives and workgroups as assigned.
    • Provide guidance and assistance to team members.
    • Reporting and Documentation
    • Develop, produce, and distribute business documents such as reports, system and process documentation, standard operating procedures (SOPs).
    • Audit
    • Perform various audit functions for quality and production.

    Job Requirements:

    • Demonstrated understanding of process improvement concepts and operational work-flows.
    • Strong PC skills including working knowledge and proficiency with the primary Microsoft Office applications and web-based tools.
    • Demonstrated knowledge and experience working with statistical analysis.
    • Excellent verbal and written communication skills.
    • Must possess strong problem solving and decision-making skills.
    • Intermediate research skills.
    • Ability to maintain confidentiality and discretion.
    • Partner with developers and other IT staff to ensure the design fulfills business and technical requirements.
    • Responsible for consensus and relationship building between Business, IT teams and BRMs.
    • Use of Capability Maturity Model Integration (CMMI) Data Management Maturity (DMM) model guidance or other capability models to improve process maturity.
    • Experience working on transformation efforts with a complex infrastructure and landscape.
    • Experience in data collection and mapping process flows across people, data, systems, and technology
    • Assessing level of capability and performance in the context of business objectives
    • Define and develop business continuous improvement plans
    • Working knowledge of SDLC deliverables and services and AGILE software development (preferred qualification).

    Experience:

3-5 years of experience at eliciting business and technical requirements. Education: Related Bachelor’s degree or additional related equivalent work experience Qualifications/Certificates: Six Sigma Green Belt Preferred

Skills
Skill Proficiency Years Experience Percent Used
BSA
Any100%
Process Improvement
Any100%
Business Analysis
1 - 375%
Capability Maturity Model (CMMI)
Any75%
Six Sigma
Any75%
Auditing
Any50%
Compliance
Any50%
Microsoft Office
Any50%
SDLC
Any50%
Agile Methodology
Any25%
Data Management
Any25%
Documentation
Any25%
MS Visio
Any25%