Business Analyst (Process Improvement)
Information Technology company
Information Technology company
W-2 onlyContractContract to Permanent3593 views
Jacksonville, FL 32256
ContractContract to Permanent
Questions?
Click to chat now!
This posting has been closed |
Essential functions:
- Process Improvement
- Identify, develop, recommend, implement and monitor processes, procedures, products, system enhancements and/or program improvements.
- Provide education and training on changes, updates, and/or improvements for guidelines, processes and/or procedures to staff and management.
- Research and Analyses
- Research, analyze and report data used to meet all timeliness measures, ensure compliance, manage inventories and reflect monthly/quarterly/annual activities, measure programs, products, or system efficiencies.
- Project/Program Management
- Serve as subject matter expert on projects or workgroups for gathering, data analysis, trends and ad hoc reporting.
- Lead or participate in cross-functional projects, initiatives and workgroups as assigned.
- Provide guidance and assistance to team members.
- Reporting and Documentation
- Develop, produce, and distribute business documents such as reports, system and process documentation, standard operating procedures (SOPs).
- Audit
- Perform various audit functions for quality and production.
Job Requirements:
- Demonstrated understanding of process improvement concepts and operational work-flows.
- Strong PC skills including working knowledge and proficiency with the primary Microsoft Office applications and web-based tools.
- Demonstrated knowledge and experience working with statistical analysis.
- Excellent verbal and written communication skills.
- Must possess strong problem solving and decision-making skills.
- Intermediate research skills.
- Ability to maintain confidentiality and discretion.
- Partner with developers and other IT staff to ensure the design fulfills business and technical requirements.
- Responsible for consensus and relationship building between Business, IT teams and BRMs.
- Use of Capability Maturity Model Integration (CMMI) Data Management Maturity (DMM) model guidance or other capability models to improve process maturity.
- Experience working on transformation efforts with a complex infrastructure and landscape.
- Experience in data collection and mapping process flows across people, data, systems, and technology
- Assessing level of capability and performance in the context of business objectives
- Define and develop business continuous improvement plans
- Working knowledge of SDLC deliverables and services and AGILE software development (preferred qualification).
Experience:
3-5 years of experience at eliciting business and technical requirements. Education: Related Bachelor’s degree or additional related equivalent work experience Qualifications/Certificates: Six Sigma Green Belt Preferred
Skills
Skill | Proficiency | Years Experience | Percent Used |
---|---|---|---|
BSA | Any | 100% | |
Process Improvement | Any | 100% | |
Business Analysis | 1 - 3 | 75% | |
Capability Maturity Model (CMMI) | Any | 75% | |
Six Sigma | Any | 75% | |
Auditing | Any | 50% | |
Compliance | Any | 50% | |
Microsoft Office | Any | 50% | |
SDLC | Any | 50% | |
Agile Methodology | Any | 25% | |
Data Management | Any | 25% | |
Documentation | Any | 25% | |
MS Visio | Any | 25% |