Job Description:

• IT Systems Engineers are responsible for monitoring, installation, configuration, administration, troubleshooting, and maintenance of technology solutions.
• IT Systems Engineers provide technical support, troubleshoot the problem and perform scripting/programming to ensure stable and efficient operation of technology solutions.
• Essential functions: Performs installation, monitoring, testing, configuration, migration, maintenance and troubleshooting of assigned technology.
• Manages system/application environment and ongoing operations.
• Ensures that the technologies are updated with current, stable, and compliant architecture and applications that meet enterprise standards.
• Researches, designs, implements and tests technology solutions.
• Proactively monitors and reports performance and utilization of assigned technologies
• Troubleshoots software and/or hardware issues/failures.
• Resolves alerts and performs remediation activities.
• Manages problem or escalated tickets and tasks and out of cycle requests from systems/software owners.
• Collects and presents data for reporting and planning.
• Assists with developing tactical strategies, processes, and procedures related to systems/application administration.
• Determines migration and upgrade impacts and diagnose/resolve complex technology/application errors.
• Collaborates with IT and business area partners on work groups and initiatives.
• Determines the best course of action for meeting business needs.
• May provide input into infrastructure architecture designs.
• Writes programming/scripting.
• May participate in Disaster Recovery planning and exercises.
• Ensures execution and alignment to architectural standards and blueprints.
• May contribute input to infrastructure architecture.
• Performs on-call activities as needed for the environment and technologies

Requirements:

• Extensive working knowledge of multiple technologies and their interfaces and integration.
• Competent working in one or more environments highly integrated with an operating system.
• Extensive experience in implementing and administering/managing technical solutions in major, large-scale system implementations.
• High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy.
• Ability to manage tasks independently and take ownership of responsibilities.
• Ability to learn from mistakes and apply constructive feedback to improve performance.
• Ability to communicate technical information clearly and articulately.
• Ability to adapt to a rapidly changing environment.
• Experience analyzing business requirements and translating them into technical solutions.
• Experience using Agile methodology.

Required Experience:

• 5-8 years of related work experience or equivalent combination of transferable experience demonstrating proficiency and experience in design, implementation, monitoring and troubleshooting technology

Required Education:

• Related Bachelor's degree in an IT-related field or relevant work experience

Additional Requirements:

• IBM DataPower Gateway, IBM API Connect
• Microservices, OpenAPI Specification, API Security, API Lifecycle Management
• HTTP/1.1 & HTTP/2, TCP/IP, Transport Layer Security, Web servers, Load balancing
• JavaScript, REST, JSON, GraphQL
• OAuth 2.0, OpenID Connect, JSON Web Token (JWT), SAML
• Public key infrastructure(PKI Concepts & usage), Encryption, Digital signature
• Web services, XML, XML, Schema, XPath, XSLT, XQuery, SOAP, WSDL, WS-Security, WS-I Basic Profile, WS-Policy, WS-Addressing, Multipurpose Internet Mail Extensions (MIME), XML-binary Optimized Packaging (XOP), Message Transmission Optimization Mechanism (MTOM)
• Linux Containers & Container Orchestration(Kubernetes)