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ServiceNow CMDB Developer (IRE) (Remote)
1473 views
Information Technology company
ContractContract to Permanent
Information Technology company
Atlanta, GA ( Map it )
No permanent US residency required
W-2 only
Atlanta, GA
ContractContract to Permanent
This posting is no longer accepting new applicants

Must Skills:

  • MUST HAVE SACM IDENTIFICATION AND RECONCILIATION MODULE EXPERIENCE
  • Developing and documenting Business Requirements for business process and system implementations
  • Designing and tailoring of Service Level Management processes and procedures considering measurement reporting solutions, addressing tools, ITIL processes, and standards, scalability and sustainability
  • Designing and implementing of continuous service improvement methodologies
  • Conducting analysis of complex, contractual requirements and designing appropriate solutions
  • Ensuring alignment of solutions with process team and company standard tools, SI Delivery Teams, Client and Service Providers
  • Participation on large scale transformation projects

Specialized/Practical Knowledge:

  • Minimum of 3 years of Service Integration and Management experience
  • Minimum of 3 years of experience from professional services organization
  • A minimum of 5 years’ experience in Service Level measurement methodologies
  • A minimum of 5 years’ experience with reporting requirements analysis, documentation and solution design
  • Minimum of 3 years of experience with ServiceNow as advanced user
  • Experience as Functional/ Business Process Consultant in Service Level Management and Continual Service Improvement process design and execution
  • ITIL Certification (v3 minimum)
  • Understanding of Project Management – Agile/Scrum and Waterfall methods
  • Excellent analytical and problem-solving skills
  • Excellent verbal and written communication skills
  • Strong presentation development and customer presentation skills
  • Strong skills in data reporting, presentation and analysis
  • Successful teamwork experience & demonstrated leadership abilities
  • High degree of attention to detail and accuracy
  • Experience with Performance Analytics, Business Intelligence, Operational Intelligence, dashboarding, and trending analysis is a plus
Skills
Skill Proficiency Years Experience Percent Used
SACM
Any100%
CMDB
1 - 375%
ITIL
1 - 375%
ITSM
Any75%
ServiceNow
1 - 375%
ServiceNow IRE
Any75%
Agile Methodology
Any25%
Business Requirements
Any25%
Position Recruiter
Dino Lango
Technical Recruiter
dino@cloudteam.com
813-517-9520