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VOIP SME Engineer
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Information Technology company
ContractContract to Permanent
Information Technology company
Atlanta, GA ( Map it )
No permanent US residency required
W-2 only
Atlanta, GA
ContractContract to Permanent
This posting is no longer accepting new applicants

Must Skills:
VOIP Network SME to support client VOIP design and guidance for configuration for 850+ retail stores across the US.

Detailed job responsibilities:

  • Migrate from POTS voice to VOIP
  • 5-7 years’ experience
  • Successfully led at least 1 implementation of VOIP
  • Design, implement and deploy VOIP solution to 850+ retail stores. Configure and setup Cisco 8841 IP phones and ATAs to replace analog phones and fax machines. Document support procedure and diagram. Conduct user and support training.
  • Implement and deploy Cisco Contact Center Express (UCCX) systems
  • Monitor and maintain UCCX systems, VMWare servers and SIP trunks. Interpret RTMT logs, alerts and isolated failure points.
  • Generate CUIC reports, designed and built dashboards.
  • Deploy Cisco Unified Communication Clusters with 10 SRST sites
  • Configure voice VLAN, QoS, control protocols MGCP, H323 and SIP. Manage CUBEs, SIP trunks, VMware servers, Disaster Recovery System (DRS) and Premier License Management (PLM).
  • Manage and oversee vendors and telecom providers in service provisioning, issue report, escalation and billing management.
  • Configure EIGRP, OSPF, RIP and Frame Relay IP routes.
  • Administration and maintenance of Cisco routers, switches and network activities.
Skills
Skill Proficiency Years Experience Percent Used
VoIP
Any100%
Network Architecture & Design
Any75%
Network Engineer
Any75%
POTS
Any75%
Network Infrastructure
Any50%
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