IT Systems Analysts collect and analyze information to formulate the scope and objectives of technology solutions. This position supports technical projects related to various host operating systems, applications, and software. The focus will be on the end of life/lifecycle management of specific inventories of IT infrastructure. The IT Systems Analyst will work with cross-functional teams to document and track identified hardware and software within the environment and mange till retirement or remediation. Provides input into cost estimations and project plans. Prepares and maintains technical documentation including flow charts, models, and procedures, scorecards, and reporting to assist with the ongoing operation and maintenance of technology solutions. Assigned to complex projects, systems, or initiatives.

REQUIRED EXPERIENCE:

1. 3-5 years related work experience or equivalent combination of transferable experience and education as an IT Systems Analyst in a large, enterprise company.
2. Experience with various Operating Systems (UNIX, Rail, AIX, Windows Server/Workstation, etc.), software, and applications.
3. Asset life-cycle management/inventory management.

Essential Functions:

• Analyzes requirements to determine technical requirements and identifies impacted areas/systems/processes and evaluates alternative solutions.
• Researches and assists in designing solutions for general maintenance requests to resolve system problems.
• Prepares detailed system requirements and assists in functional design solutions for new products/functionality and enhancements to existing products/functionality.
• Assigned to complex projects, systems, or initiatives.
• Provides input into forecasting and project-planning for scope/requirements documents and/or vendor contracts to minimize risk to on-time, cost-effective solution fulfillment.
• Prepares high-level proposals that identify viable options to address the client’s needs. Works with appropriate parties to gain the approval of proposals and initiate work.
• Facilitates and/or partners with other IT staff to facilitate a systematic process for capturing requirements. Works with partners to capture requirements in a standard format that can serve as the foundation for developing technical documentation.
• Using SDLC processes and associated tools analyzes the current system targeted for replacement/enhancement to determine business and technical functions to be included in the design.
• Works with Developers and other IT staff to determine system components and functional flow of components and data between components.
• Validates the design documentation with the appropriate parties and receives approval on these documents. Reviews final design documents to ensure that they clearly explain the work expectations.
• Clarifies design expectations. Answers business and technical questions. Researches and involves appropriate parties to resolve more complex business and technical issues.
• Continuously assesses systems as business direction changes for impacts to existing designs. Understands impacts and works as appropriate to determine the best solution.
• Provides consultative support for the systems within their product family.
• Partners with BSA and other IT staff to ensure the design fulfills business and technical requirements.
• Prepares technical documentation and deliverables including flow charts, models, and procedures, user guides, scorecards, and reporting.
• Ensures adherence to practices, standards, policies, and procedures.

Additional Required Qualifications:

• Thorough knowledge of Information Technology fields and computer systems.
• Demonstrated organizational, analytical, and interpersonal skills.
• Proficient in requirements gathering methodologies and the SDLC.
• Understanding of typical architecture standards and the ability to apply them in their design work.
• Ability to manage tasks independently and take ownership of responsibilities.
• Ability to learn from mistakes and apply constructive feedback to improve performance.
• Ability to communicate technical information clearly and articulately.
• Ability to adapt to a rapidly changing environment.
• High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy.
• Thorough knowledge and experience of systems, subsystems, development methodologies, systems architecture, tools, and processes that support the assigned business initiative or system.
• Understands asset lifecycle management for IT infrastructure.
• Able to identify the end of life operating systems, applications, and software.