Job Summary:

A Lead Quality Assurance (QA) Engineer is responsible for ensuring quality throughout the entire system. As a member of the Point Solutions Team, the Lead QA Engineer contributes to the continued development of the HIE. The ideal candidate will work with developers, product managers, QA Engineers, and operations team members to ensure deliverable are timely and meet expectations. This role requires the ability to facilitate and manage the entire quality assurance process including code quality, requirements tracing, process improvement, and release management.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Include the following. Other duties may be assigned.

1. Ensuring each product release meets a high-quality assurance standards.
2. Coaching, training, and mentoring QA engineers and ensuring that quality standards are met across the entire team.
3. Prepare and review all test cases and documentation for user stories within a sprint.
4. Manage a system for tracing requirements and acceptance criteria to work items and test cases.
5. Triage bugs to team members and seek feedback as necessary. Follow-up with bug-owners to resolve and close bugs in a timely manner.
6. Prioritize test cases and bugs independently. Coordinate with product owner and team manager as necessary.
7. Participates in the sprint process as a member of the development team – including team meetings and daily standups.
8. Ensure test documentation and release artifacts are appropriate for presentation to Change Control. Ensure to the best of your ability that critical features will work in PROD.
9. Troubleshoot Tier 3 issues to determine if the issue is a known or new bug.
10. Work to consistently improve testing efficiency – including for regression testing.
11. Assist in the preparation of user stories so they are written in a testable manner.

Qualifications:

To perform this job successfully, the ideal candidate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Outstanding communication, organizational and interpersonal skills with both a technical and non-technical audience
• Possession and demonstration of flexibility, creativity and good judgment. Has an interest in understanding how things work and how to break them.
• Understanding of healthcare IT standards and their application preferred
• Understanding of test automation, scripting, regression testing and commonly used testing tools.
• Understanding of the software release process
• Strong aptitude for evaluating and solving complex problems and issues.
• Strong analytical and critical thinking skills
• Strong documentation ability
• Comfortable using tools such as Postman and SOAPUI
• Comfortable working with RESTful APIs and SQL Databases

Education and/or Experience:

• Bachelor’s degree required
• Experience with Microsoft Office, especially Word and Excel
• Experience with
• Familiarity with Maryland healthcare industry preferred
• Scrum Agile certification
• EHR experience, Mirth, or other integration engine certification a plus.
• Experience with Azure DevOps or a similar product management tool