Description:
IT Systems Engineers are responsible for monitoring, installation, configuration, administration, troubleshooting and maintenance of technology solutions. IT Systems Engineers provide technical support, troubleshoot problem and perform scripting/programming to ensure stable and efficient operation of technology solutions.
Essential functions:

• 3 years PowerShell Scripting
• 3 years SCCM Experience, with Deployments, patching, and management
• Windows 10 Operating System Support
• 3rd party application troubleshooting and support, with Vendor communication experience
• Office 365, Teams Support Experience
• Performs installation, monitoring, testing, configuration, migration, maintenance and troubleshooting of assigned technology
• Manages system/application environment and ongoing operations
• Ensures that the technologies are updated with current, stable, and compliant architecture and applications that meet enterprise standards
• Researches, designs, implements and tests technology solutions
• Proactively monitors and reports performance and utilization of assigned technologies
• Troubleshoots software and/or hardware issues/failures
• Resolves alerts and performs remediation activities
• Manages problem or escalated tickets and tasks and out of cycle requests from systems/software owners
• Collects and presents data for reporting and planning
• Assists with developing tactical strategies, processes and procedures related to systems/application administration
• Determines migration and upgrade impacts and diagnose/resolve complex technology/application errors
• Collaborates with IT and business area partners on work groups and initiatives
• Determines best course of action for meeting business needs
• May provide input into infrastructure architecture designs
• Writes programming/scripting
• May participate in Disaster Recovery planning and exercises
• Ensures execution and alignment to architectural standards and blueprints.
• May contribute input to infrastructure architecture
• Performs on-call activities as needed for the environment and technologies

Requirements:

• Extensive working knowledge of multiple technologies and their interfaces and integration.
• Competent working in one or more environments highly integrated with an operating system.
• Extensive experience implementing and administering/managing technical solutions in major, large-scale system implementations
• High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy.
• Ability to manage tasks independently and take ownership of responsibilities
• Ability to learn from mistakes and apply constructive feedback to improve performance
• Ability to communicate technical information clearly and articulately
• Ability to adapt to a rapidly changing environment
• Experience analyzing business requirements and translating them into technical solutions
• Experience using Agile methodology

REQUIRED SKILLS:

• Windows 10 Support
• SCCM Patch/App Deployment
• WSUS/SUS experience
• PowerShell experience (not a CODER per-se)
• HTML (major PLUS)
• T-SQL (major PLUS)

Required Experience:
3-5 years of related work experience or equivalent combination of transferable experience demonstrating proficiency and experience in design, implementation, monitoring and troubleshooting technology

Required Education:
Related Bachelor's degree in an IT related field or relevant work experience